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Frequently asked questions

  • What is Chilled Leafâ„¢?
    Chilled Leafâ„¢ is a wellness tonic focusing on a unique cold brew process. This helps retain the flavor vitality of the single-origin teas we source and the wellness properties of our ingredients.
  • What are the benefits of drinking Chilled Leafâ„¢?
    Chilled Leaf™ provides a unique drinking experience that provides an alternative to alcohol. Tea is well known to have antioxidant properties, and our addition of hemp extract may help with inflammation over time. Swap alcohol for our refreshing brew and experience: • Enhanced health. • Improved sleep. • Sharper mental clarity. • Upbeat emotional state. • The best version of you.
  • How will drinking Chilled Leafâ„¢ make me feel?
    No ingredients in Chilled Leafâ„¢ provide a "buzz" or altered mental state. Chilled Leafâ„¢ is a cold brew tea that has caffeine and is infused with hemp extract for a balanced effect. It does not contain alcohol, so you won't feel hung over the next day! Isn't that refreshing?
  • What is hemp extract?
    Hemp extract is an ingredient derived from the Cannabis plant that does not contain THC or psychoactive components. Hemp and hemp products were removed from the restricted list under the Farm Bill of 2018. Because this ingredient is relatively new on the market, research and information continue to be released. Chilled Leafâ„¢ does not make specific claims about what our wellness products provide the consumer. Still, some initial research shows that hemp extract can help fight inflammation and reduce anxiety. If you have any additional questions, please e-mail us at info@chilledleaf.com.
  • Does Chilled Leafâ„¢ contain alcohol?
    Chilled Leafâ„¢ does NOT contain any alcohol. One of our core missions is to provide a wellness tonic to those seeking to remove or reduce alcohol in their lives.
  • Is Chilled Leafâ„¢ caffeinated?
    Chilled Leafâ„¢ does contain caffeine. We cold brew real single-origin tea leaves from the Camellia Sinensis plant native to China. Tea is at the heart of everything we do.
  • Where can I buy Chilled Leafâ„¢?
    In order to keep the freshest customer experience, Chilled Leafâ„¢ is currently sold direct to the consumer through our web site.
  • Where do you ship?
    We ship to all US states except Hawaii, Alaska, Iowa, North Dakota, New Hampshire, and Mississippi. We do not ship internationally.
  • How much is shipping?
    We charge a flat rate Shipping and Handling Fee of $6 for orders under $50. Orders over $50 will receive free shipping.
  • When will I receive my order?
    We process orders as they are received and usually ship out within 3 - 4 days of receiving the order. Transit times vary depending on your location. If there is a delay in the processing you will receive an email from us.
  • What forms of payment are accepted?
    All major credit cards are accepted by our billing provider Square.
  • Can I cancel or change my order after it's placed?
    If you want to change or cancel your order, please email us as soon as possible at info@chilledleaf.com. If we have not packaged the order and printed the shipping label you will be able to change the order. We will confirm by email that the change or cancellation was able to be processed.
  • What is your return/refund policy?
    If you are not satisfied with Chilled Leafâ„¢, please email us immediately at info@chilledleaf.com so we can work to rectify the situation. After reviewing your concerns we will either ship you replacement product at no charge or refund your purchase.
For any other questions or to get in touch, please email us: info@chilledleaf.com
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